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Support Center

Get help with our cloud cost calculators and infrastructure planning tools. Find answers, tutorials, and direct support from our team.

Common Issues & Solutions

Calculator not loading or showing errors

Make sure JavaScript is enabled in your browser and try refreshing the page. Clear your browser cache if the issue persists.

Pricing data seems outdated

Our pricing data is updated daily. If you notice discrepancies, please contact us with specific details about the pricing you're questioning.

Calculations don't match my actual cloud bills

Our calculators provide estimates based on standard pricing. Actual bills may differ due to promotions, enterprise discounts, or specific configurations not captured in our models.

Can't save or export my calculations

Currently, data is stored locally in your browser. Make sure you're not in incognito mode and have sufficient storage space. Export features are coming soon!

Charts not displaying properly

Ensure you're using a modern browser (Chrome, Firefox, Safari, or Edge). Disable ad blockers temporarily as they may interfere with chart rendering.

Still Have Questions?

Our team is ready to help you with any questions about our tools or feedback you might have.

Contact Support Team